Intro Video

Say Hello Hello approached us to create a video for their website—something that would inform their audience whilst grabbing attention from the opening frame. This was the brand’s anchor video, so it had to be fully bespoke: custom-illustrated, carefully storyboarded, and animated from the ground up to capture their “A Better Way” positioning.

The challenge was to translate an abstract service into something visual and warm—a story people could follow, remember, and act on.

We began where every strong animation should: the storyboard. Mapping the narrative frame by frame let us plan the pacing, the key moments, and the emotional beats before a single asset was animated. This groundwork ensured the final video flowed naturally and hit its message every time.

From there, our in-house video and animation expert built a custom illustrated world. A stylised village of homes, set against rolling mountains, gives the brand a sense of community and place. Small details—gears turning inside the houses—hint at the work happening behind the scenes to make things better. The illustration does the explaining, so the viewer never feels lectured. Sleek, modern graphics and clear transitions keep the energy high throughout.

Beyond the visuals, we layered the video with clear, concise information and paired it with an upbeat soundtrack to sustain engagement. The primary goal was functional: guide Say Hello Hello’s customers through the simple steps to access their services, ensuring the process felt easy and inviting.

The pacing was deliberate—energetic enough to hold attention, measured enough to let each step register. Viewers finish the video understanding the offer and ready to take the next step.

Every element on brand

From the consistent use of brand colours to thoughtful typography choices, every element was crafted to strengthen Say Hello Hello’s identity. The video doesn’t sit apart from the brand—it reinforces it, building recognition with every viewing.

What we delivered:

• Concept development and storyboarding
• Custom illustration and character design
• Full animation and motion graphics
• Sound design and soundtrack integration
• Final brand-ready intro video

A brand story people remember

Say Hello Hello now has an intro video that does the heavy lifting—introducing the brand, guiding customers through the service, and communicating “A Better Way” with clarity and style. It’s the kind of asset that works on the homepage, in a pitch, or anywhere the brand needs to make a strong first impression.